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Digital Payments and Digital Financial Services

The digital financial services ecosystem and the technology reshaping payments and banking. Delegates work through mobile money, digital wallets, online, QR and contactless payments, payment gateways, APIs and open banking, and the security that has to sit under all of it.

What you will be able to do

  • Explain the digital financial services ecosystem
  • Understand the major digital payment models and channels
  • Evaluate mobile money and digital wallet solutions
  • Understand digital payment processing and integration
  • Assess digital payment risks and security requirements
  • Improve digital customer journeys
  • Understand APIs and open banking
  • Identify opportunities for digital financial inclusion
  • Evaluate emerging payment technologies
  • Develop strategies for secure and customer centric digital payments

Course outline

  1. 01Introduction to digital financial services and digital transformation
  2. 02Digital banking, mobile money and digital wallets
  3. 03Internet and mobile payments, QR payments, contactless payments
  4. 04Embedded finance, FinTech and payment platforms, digital financial inclusion
  5. 05Practical: evaluating a digital payment business model
  6. 06The digital payment transaction lifecycle
  7. 07Payment gateways, payment aggregators and merchant acquiring
  8. 08Digital onboarding and customer authentication
  9. 09APIs, open banking and payment integration
  10. 10Reconciliation and the digital customer experience
  11. 11Practical: designing a digital payment transaction flow
  12. 12Digital payment fraud, cybersecurity, identity and authentication
  13. 13Data protection, financial crime and transaction monitoring
  14. 14Operational resilience, artificial intelligence in payments and blockchain
  15. 15Case study: digital payment fraud
  16. 16Emerging technologies and the future of digital payments
  17. 17Practical: developing a secure digital payment framework

Who should attend

Digital banking professionals, digital payments teams, mobile money professionals, payment operations personnel, FinTech professionals, product managers, digital transformation managers, banking executives and managers, technology professionals, payment service providers, business development professionals, and risk and compliance professionals.

Dates, venues and fees

DatesVenueDaysFeeCalendar
21 to 23 Sep 2026Kampala3US$1,500
5 to 7 Oct 2026Lagos3US$1,500
19 to 21 Oct 2026Mauritius3US$1,500
26 to 28 Oct 2026Johannesburg3R13,000
9 to 11 Nov 2026Nairobi3US$1,500
17 to 19 Nov 2026Online3US$900
23 to 25 Nov 2026Lusaka3US$1,500
7 to 9 Dec 2026Cairo3US$1,500
25 to 27 Jan 2027Cape Town3R13,000
8 to 10 Feb 2027Dar es Salaam3US$1,500
22 to 24 Feb 2027Harare3US$1,500
8 to 10 Mar 2027Dubai3US$1,500
12 to 14 Apr 2027Durban3R13,000
3 to 5 May 2027Kigali3US$1,500
17 to 19 May 2027Accra3US$1,500
31 May to 2 Jun 2027Mozambique3US$1,500
28 to 30 Jun 2027Pretoria3R13,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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