Skip to content

Competency Based Interviewing and Selection

Gut feel hiring is one of the most expensive mistakes an organisation makes. This hands on workshop teaches delegates to define the competencies a role really needs and to interview against evidence rather than impressions. Delegates practise structured interviews, scoring and fair decision making within South African employment equity and fairness expectations.

What you will be able to do

  • Define the competencies and success criteria that a role genuinely requires.
  • Write behavioural interview questions that draw out real past evidence.
  • Structure a panel interview so candidates are assessed consistently.
  • Apply scoring and rating scales that reduce bias in selection decisions.
  • Probe and follow up answers to distinguish strong from rehearsed responses.
  • Make and document a fair, defensible hiring recommendation.

Course outline

  1. 01The cost of poor hiring decisions
  2. 02Defining competencies and success criteria
  3. 03Writing behavioural questions
  4. 04Structuring the interview and panel
  5. 05Scoring, rating and reducing bias
  6. 06Probing and follow up techniques
  7. 07Fair, defensible decision making
  8. 08Interview practice and feedback

Who should attend

HR practitioners, recruiters, hiring managers and interview panel members who want to make more accurate and fairer selection decisions.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Mozambique2US$1,100
24 to 25 Aug 2026Cairo2US$1,100
31 Aug to 1 Sep 2026Accra2US$1,100
7 to 8 Sep 2026Lusaka2US$1,100
14 to 15 Sep 2026Kigali2US$1,100
21 to 22 Sep 2026Nairobi2US$1,100
28 to 29 Sep 2026Durban2R10,000
5 to 6 Oct 2026Johannesburg2R10,000
19 to 20 Oct 2026Mauritius2US$1,100
26 to 27 Oct 2026Dubai2US$1,100
2 to 3 Nov 2026Lagos2US$1,100
9 to 10 Nov 2026Harare2US$1,100
16 to 17 Nov 2026Kampala2US$1,100
23 to 24 Nov 2026Dar es Salaam2US$1,100
30 Nov to 1 Dec 2026Pretoria2R10,000
7 to 8 Dec 2026Cape Town2R10,000
21 to 22 Dec 2026Online2US$900

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Human Resources

Human Resources

Strategic Human Resource Management

Move the HR function from administration to influence. Workforce planning, capability building and people analytics get connected back to...

Next session
7 to 11 Sep 2026
Venue
Online
5 day programme
FromUS$900
Human Resources

Labour Relations, Discipline and Dispute Resolution

Handle discipline, grievances and dismissals with confidence instead of anxiety. Grounded in the Labour Relations Act 66 of 1995 and the...

Next session
31 Aug to 2 Sep 2026
Venue
Dar es Salaam
3 day programme
FromUS$900
Human ResourcesNew

Employment Equity and Workplace Transformation

Turn transformation from a reporting obligation into a workforce strategy. Three focused days on the Employment Equity Act 55 of 1998, from...

Next session
31 Aug to 2 Sep 2026
Venue
Lagos
3 day programme
FromUS$900
See all Human Resources courses