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Coaching and Mentoring Skills for HR Practitioners

HR is increasingly expected to develop people rather than just administer them. This practical workshop builds the coaching and mentoring skills HR practitioners need to support managers and staff through growth, change and difficult moments. Delegates practise real conversations and leave with a simple, repeatable coaching structure they can use immediately.

What you will be able to do

  • Distinguish coaching, mentoring, counselling and managing in an HR context.
  • Apply a structured coaching model to guide a development conversation.
  • Use active listening and powerful questioning to unlock insight in others.
  • Set up a workplace mentoring programme that pairs and supports participants.
  • Coach managers through performance, conduct and career conversations.
  • Recognise the boundaries of coaching and when to refer for specialist support.

Course outline

  1. 01Coaching versus mentoring in HR
  2. 02A practical coaching model
  3. 03Listening and questioning skills
  4. 04Coaching difficult conversations
  5. 05Designing a mentoring programme
  6. 06Coaching managers and leaders
  7. 07Boundaries, ethics and referral

Who should attend

HR practitioners, HR business partners, learning and development staff and anyone in HR expected to coach or mentor managers and employees.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Pretoria2R10,000
24 to 25 Aug 2026Cape Town2R10,000
7 to 8 Sep 2026Online2US$900
14 to 15 Sep 2026Mozambique2US$1,100
21 to 22 Sep 2026Cairo2US$1,100
28 to 29 Sep 2026Accra2US$1,100
5 to 6 Oct 2026Lusaka2US$1,100
12 to 13 Oct 2026Kigali2US$1,100
19 to 20 Oct 2026Nairobi2US$1,100
26 to 27 Oct 2026Durban2R10,000
2 to 3 Nov 2026Johannesburg2R10,000
16 to 17 Nov 2026Mauritius2US$1,100
23 to 24 Nov 2026Dubai2US$1,100
30 Nov to 1 Dec 2026Lagos2US$1,100
7 to 8 Dec 2026Harare2US$1,100
14 to 15 Dec 2026Kampala2US$1,100
21 to 22 Dec 2026Dar es Salaam2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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