Building Accountability and Ownership in Teams

Many managers complain that staff wait to be told what to do and rarely take responsibility when things go wrong. This course gives leaders practical tools to build a culture where people own their commitments and follow through. Grounded in African workplace realities, it shows how to set clear expectations, hold people to account fairly, and reward genuine ownership.

What you will be able to do

Define accountability and ownership and why they drive performance.
Set clear expectations, commitments and consequences with your team.
Hold people to account fairly and consistently without blame culture.
Address chronic excuse making and shifting of responsibility.
Reinforce ownership through recognition, feedback and delegation.
Model personal accountability as a leader.

Course outline

01What Accountability and Ownership Really Mean
02Setting Clear Expectations and Commitments
03Fair and Consistent Ways to Hold People to Account
04Breaking the Excuse and Blame Cycle
05Reinforcing Ownership Through Feedback and Recognition
06Delegating in Ways That Build Responsibility
07Leading by Personal Example

Who should attend

This course is designed for managers, supervisors and team leaders who want their people to take greater responsibility, deliver on commitments and stop passing the blame.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 18 Aug 2026	Kampala	2	US$1,100
24 to 25 Aug 2026	Dar es Salaam	2	US$1,100
31 Aug to 1 Sep 2026	Pretoria	2	R10,000
7 to 8 Sep 2026	Cape Town	2	R10,000
21 to 22 Sep 2026	Online	2	US$900
28 to 29 Sep 2026	Mozambique	2	US$1,100
5 to 6 Oct 2026	Cairo	2	US$1,100
12 to 13 Oct 2026	Accra	2	US$1,100
19 to 20 Oct 2026	Lusaka	2	US$1,100
26 to 27 Oct 2026	Kigali	2	US$1,100
2 to 3 Nov 2026	Nairobi	2	US$1,100
9 to 10 Nov 2026	Durban	2	R10,000
16 to 17 Nov 2026	Johannesburg	2	R10,000
30 Nov to 1 Dec 2026	Mauritius	2	US$1,100
7 to 8 Dec 2026	Dubai	2	US$1,100
14 to 15 Dec 2026	Lagos	2	US$1,100
21 to 22 Dec 2026	Harare	2	US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Building Accountability and Ownership in Teams privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house