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Supply Chain Visibility and Control Tower Operations

When shipments disappear into a black box between supplier and warehouse, African supply chains cannot respond to delays until it is too late. This course introduces supply chain visibility and the control tower model that gives teams a single, real time view of orders and shipments. Delegates learn to design visibility dashboards and response playbooks that turn data into timely action.

What you will be able to do

  • Explain the concept and benefits of end to end supply chain visibility.
  • Design a control tower that consolidates order and shipment status.
  • Identify the data sources and partners needed for real time tracking.
  • Set exception alerts and escalation rules for delays and disruptions.
  • Build dashboards that surface the metrics decision makers need.
  • Create response playbooks that convert alerts into corrective action.

Course outline

  1. 01The Case for Supply Chain Visibility
  2. 02The Control Tower Operating Model
  3. 03Data Sources and Partner Integration
  4. 04Exception Alerts and Escalation
  5. 05Designing Visibility Dashboards
  6. 06Response Playbooks for Disruption
  7. 07Building Visibility Step by Step

Who should attend

Aimed at supply chain managers, logistics coordinators, planners and analysts seeking better oversight of orders and shipments in transit.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Dar es Salaam2US$1,100
24 to 25 Aug 2026Pretoria2R10,000
31 Aug to 1 Sep 2026Cape Town2R10,000
14 to 15 Sep 2026Online2US$900
21 to 22 Sep 2026Mozambique2US$1,100
28 to 29 Sep 2026Cairo2US$1,100
5 to 6 Oct 2026Accra2US$1,100
12 to 13 Oct 2026Lusaka2US$1,100
19 to 20 Oct 2026Kigali2US$1,100
26 to 27 Oct 2026Nairobi2US$1,100
2 to 3 Nov 2026Durban2R10,000
9 to 10 Nov 2026Johannesburg2R10,000
23 to 24 Nov 2026Mauritius2US$1,100
30 Nov to 1 Dec 2026Dubai2US$1,100
7 to 8 Dec 2026Lagos2US$1,100
14 to 15 Dec 2026Harare2US$1,100
21 to 22 Dec 2026Kampala2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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