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Supply Chain Analytics and Performance Metrics

Supply chain decisions are only as good as the data behind them, yet many South African organisations still rely on outdated spreadsheets and gut feel. This course introduces practical supply chain analytics, key performance indicators, dashboard design and forecasting basics, helping supply chain professionals turn operational data into decisions that improve service levels and reduce cost.

What you will be able to do

  • Identify the key performance indicators that matter for supply chain health.
  • Build simple dashboards that track service level, cost and inventory metrics.
  • Interpret variance between forecast and actual demand.
  • Apply basic statistical tools to detect trends and anomalies in supply data.
  • Use analytics to prioritise operational improvement projects.
  • Communicate data driven insights clearly to non technical stakeholders.

Course outline

  1. 01Foundations of Supply Chain Analytics
  2. 02Choosing the Right Performance Indicators
  3. 03Building Practical Supply Chain Dashboards
  4. 04Forecast Accuracy and Variance Analysis
  5. 05Basic Statistical Tools for Supply Chain Data
  6. 06Identifying Trends and Anomalies
  7. 07Turning Data into Improvement Actions
  8. 08Communicating Analytics to Stakeholders

Who should attend

This course suits supply chain analysts, planners, operations managers and procurement staff who use data to guide decisions.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Durban3R13,000
24 to 26 Aug 2026Johannesburg3R13,000
7 to 9 Sep 2026Mauritius3US$1,500
14 to 16 Sep 2026Dubai3US$1,500
21 to 23 Sep 2026Lagos3US$1,500
28 to 30 Sep 2026Harare3US$1,500
5 to 7 Oct 2026Kampala3US$1,500
12 to 14 Oct 2026Dar es Salaam3US$1,500
19 to 21 Oct 2026Pretoria3R13,000
26 to 28 Oct 2026Cape Town3R13,000
9 to 11 Nov 2026Online3US$900
16 to 18 Nov 2026Mozambique3US$1,500
23 to 25 Nov 2026Cairo3US$1,500
30 Nov to 2 Dec 2026Accra3US$1,500
7 to 9 Dec 2026Lusaka3US$1,500
14 to 16 Dec 2026Kigali3US$1,500
21 to 23 Dec 2026Nairobi3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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