Sales teams often own customer systems that are half populated and poorly used, so managers cannot trust the numbers. This programme equips sales operations and administration staff to configure and maintain a customer relationship management system, keep data clean, design useful pipeline reports and support the sales team so that leadership gets reliable information.
Sales operations staff, sales administrators, sales support coordinators and team leaders responsible for the tools, data and reporting behind a sales team.
| Dates | Venue | Days | Fee | Calendar |
|---|---|---|---|---|
| 24 to 26 Aug 2026 | Mauritius | 3 | US$1,500 | |
| 31 Aug to 2 Sep 2026 | Dubai | 3 | US$1,500 | |
| 7 to 9 Sep 2026 | Lagos | 3 | US$1,500 | |
| 14 to 16 Sep 2026 | Harare | 3 | US$1,500 | |
| 21 to 23 Sep 2026 | Kampala | 3 | US$1,500 | |
| 28 to 30 Sep 2026 | Dar es Salaam | 3 | US$1,500 | |
| 5 to 7 Oct 2026 | Pretoria | 3 | R13,000 | |
| 12 to 14 Oct 2026 | Cape Town | 3 | R13,000 | |
| 26 to 28 Oct 2026 | Online | 3 | US$900 | |
| 2 to 4 Nov 2026 | Mozambique | 3 | US$1,500 | |
| 9 to 11 Nov 2026 | Cairo | 3 | US$1,500 | |
| 16 to 18 Nov 2026 | Accra | 3 | US$1,500 | |
| 23 to 25 Nov 2026 | Lusaka | 3 | US$1,500 | |
| 30 Nov to 2 Dec 2026 | Kigali | 3 | US$1,500 | |
| 7 to 9 Dec 2026 | Nairobi | 3 | US$1,500 | |
| 14 to 16 Dec 2026 | Durban | 3 | R13,000 | |
| 21 to 23 Dec 2026 | Johannesburg | 3 | R13,000 |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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