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Sales Contract and Commercial Terms Management

Deals are won in the sales conversation but protected in the contract. This programme helps commercial and sales professionals understand the terms that sit behind a sale, negotiate them sensibly and avoid clauses that erode margin or create risk. Without offering legal advice, it builds the commercial literacy needed to work confidently with legal teams on African B2B agreements.

What you will be able to do

  • Identify the key commercial terms that shape a sales agreement.
  • Explain how pricing, payment and delivery terms affect margin and cash.
  • Negotiate common terms such as warranties, penalties and renewals.
  • Spot risky clauses that need legal review before signature.
  • Coordinate effectively with legal and finance during deal approval.
  • Manage contract renewals, variations and disputes commercially.

Course outline

  1. 01From sale to signed agreement
  2. 02Key commercial terms and their impact
  3. 03Pricing, payment and delivery clauses
  4. 04Warranties, penalties and service levels
  5. 05Negotiating terms without eroding value
  6. 06Working with legal and finance
  7. 07Renewals, variations and disputes
  8. 08Contract handover to delivery teams

Who should attend

Account managers, sales managers, business development professionals and commercial staff who negotiate or approve customer agreements.

Dates, venues and fees

DatesVenueDaysFeeCalendar
24 to 25 Aug 2026Mauritius2US$1,100
31 Aug to 1 Sep 2026Dubai2US$1,100
7 to 8 Sep 2026Lagos2US$1,100
14 to 15 Sep 2026Harare2US$1,100
21 to 22 Sep 2026Kampala2US$1,100
28 to 29 Sep 2026Dar es Salaam2US$1,100
5 to 6 Oct 2026Pretoria2R10,000
12 to 13 Oct 2026Cape Town2R10,000
26 to 27 Oct 2026Online2US$900
2 to 3 Nov 2026Mozambique2US$1,100
9 to 10 Nov 2026Cairo2US$1,100
16 to 17 Nov 2026Accra2US$1,100
23 to 24 Nov 2026Lusaka2US$1,100
30 Nov to 1 Dec 2026Kigali2US$1,100
7 to 8 Dec 2026Nairobi2US$1,100
14 to 15 Dec 2026Durban2R10,000
21 to 22 Dec 2026Johannesburg2R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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