Skip to content

Revenue Assurance and Billing Integrity for Finance Teams

Revenue quietly leaks from many organisations through unbilled services, pricing errors, missed escalations and reconciliation gaps between operations and finance. This course teaches finance staff to protect the top line through revenue assurance, closing the gaps where earned income never reaches the bank. It is particularly relevant for utilities, telecoms, service providers and subscription businesses across Africa.

What you will be able to do

  • Explain the concept of revenue leakage and where it typically occurs.
  • Reconcile services delivered against amounts actually billed.
  • Detect pricing, tariff and contract escalation errors.
  • Design controls that close gaps between operations and billing.
  • Quantify recovered and protected revenue for management.
  • Establish an ongoing revenue assurance routine.

Course outline

  1. 01Understanding Revenue Leakage
  2. 02The Order to Cash and Service to Bill Chain
  3. 03Reconciling Delivery to Billing
  4. 04Pricing, Tariff and Escalation Errors
  5. 05Controls to Close Revenue Gaps
  6. 06Quantifying and Reporting Recoveries
  7. 07Building a Revenue Assurance Function
  8. 08Ongoing Monitoring and Improvement

Who should attend

Revenue accountants, billing supervisors, finance analysts and managers in utilities, telecoms, subscription and service businesses.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 21 Aug 2026Harare5US$1,800
24 to 28 Aug 2026Kampala5US$1,800
31 Aug to 4 Sep 2026Dar es Salaam5US$1,800
7 to 11 Sep 2026Pretoria5R18,000
14 to 18 Sep 2026Cape Town5R18,000
28 Sep to 2 Oct 2026Online5US$900
5 to 9 Oct 2026Mozambique5US$1,800
12 to 16 Oct 2026Cairo5US$1,800
19 to 23 Oct 2026Accra5US$1,800
26 to 30 Oct 2026Lusaka5US$1,800
2 to 6 Nov 2026Kigali5US$1,800
9 to 13 Nov 2026Nairobi5US$1,800
16 to 20 Nov 2026Durban5R18,000
23 to 27 Nov 2026Johannesburg5R18,000
7 to 11 Dec 2026Mauritius5US$1,800
14 to 18 Dec 2026Dubai5US$1,800
21 to 25 Dec 2026Lagos5US$1,800

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Finance and Budgeting

Finance and Budgeting

Budgeting, Forecasting and Cost Control

Build budgets that survive contact with reality. Zero based principles, rolling forecasts and variance investigation are worked through...

Next session
31 Aug to 4 Sep 2026
Venue
Dubai
5 day programme
FromUS$900
Finance and Budgeting

Financial Statement Analysis and Reporting

Read a set of annual financial statements the way an analyst does. Delegates dissect real style statements prepared under IFRS, trace the...

Next session
31 Aug to 4 Sep 2026
Venue
Johannesburg
5 day programme
FromUS$900
Finance and Budgeting

Cash Flow and Working Capital Management

Profitable businesses still fail when cash runs out. Forecasting cash with confidence, shortening the cash conversion cycle and releasing...

Next session
31 Aug to 2 Sep 2026
Venue
Kigali
3 day programme
FromUS$900
See all Finance and Budgeting courses