Skip to content

Power Utility Operations and Management Essentials

Running a power utility means balancing technical performance, finance and customer service under constant pressure. This management programme gives supervisors and rising managers a broad view of how the parts of a utility fit together. Delegates connect network operation, revenue, planning and regulation into a clearer management picture.

What you will be able to do

  • Describe the main functions of a power utility and how they interact.
  • Explain the flow from generation and network operation to revenue.
  • Interpret performance measures used to manage a utility.
  • Assess how planning and investment decisions are made.
  • Outline the regulatory and customer expectations utilities face.
  • Identify practical improvements in reliability and cost control.

Course outline

  1. 01The utility value chain
  2. 02Network operation and reliability
  3. 03Revenue, metering and billing
  4. 04Financial basics for utilities
  5. 05Planning and investment decisions
  6. 06Regulation and compliance
  7. 07Customer service and supply quality
  8. 08Performance measurement
  9. 09Improvement and change in utilities

Who should attend

Supervisors, team leaders, engineers moving into management and support staff in utilities and municipal electricity departments.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Dar es Salaam3US$1,500
24 to 26 Aug 2026Pretoria3R13,000
31 Aug to 2 Sep 2026Cape Town3R13,000
14 to 16 Sep 2026Online3US$900
21 to 23 Sep 2026Mozambique3US$1,500
28 to 30 Sep 2026Cairo3US$1,500
5 to 7 Oct 2026Accra3US$1,500
12 to 14 Oct 2026Lusaka3US$1,500
19 to 21 Oct 2026Kigali3US$1,500
26 to 28 Oct 2026Nairobi3US$1,500
2 to 4 Nov 2026Durban3R13,000
9 to 11 Nov 2026Johannesburg3R13,000
23 to 25 Nov 2026Mauritius3US$1,500
30 Nov to 2 Dec 2026Dubai3US$1,500
7 to 9 Dec 2026Lagos3US$1,500
14 to 16 Dec 2026Harare3US$1,500
21 to 23 Dec 2026Kampala3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Electrical and Instrumentation

Electrical and InstrumentationNew

Power and Distribution Transformer Operation and Maintenance

Transformers are the backbone of every substation and industrial power supply across Africa, and unplanned failures cause costly outages...

Next session
31 Aug to 4 Sep 2026
Venue
Lusaka
5 day programme
FromUS$900
Electrical and InstrumentationNew

Advanced Electrical Engineering for Industrial Plant

Senior engineers running large industrial and utility electrical systems need a deep grasp of power engineering beyond the basics. This...

Next session
31 Aug to 4 Sep 2026
Venue
Cape Town
5 day programme
FromUS$900
See all Electrical and Instrumentation courses