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Master Data Management and Enterprise Data Architecture

Duplicate customer records, inconsistent product codes and conflicting figures across systems cost African enterprises time and credibility every reporting cycle. This course teaches data architects and IT managers to design master data structures, define single sources of truth and integrate systems without creating new silos. Delegates work through practical modelling exercises based on common ERP and CRM integration challenges.

What you will be able to do

  • Define master data domains appropriate to the organisation's core business entities.
  • Design a single source of truth architecture across integrated systems.
  • Identify and resolve duplicate and conflicting records across databases.
  • Establish data stewardship roles and ownership across business units.
  • Evaluate integration approaches between ERP, CRM and reporting systems.
  • Build a roadmap for phased master data management implementation.

Course outline

  1. 01Master Data Concepts and Domains
  2. 02Single Source of Truth Design
  3. 03Identifying Duplicate and Conflicting Records
  4. 04Data Stewardship and Ownership Models
  5. 05ERP and CRM Integration Approaches
  6. 06Data Modelling Exercises
  7. 07Common Enterprise Architecture Pitfalls
  8. 08Implementation Roadmap Planning

Who should attend

Data architects, IT managers and systems integration specialists responsible for enterprise data structures.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Accra3US$1,500
24 to 26 Aug 2026Lusaka3US$1,500
31 Aug to 2 Sep 2026Kigali3US$1,500
7 to 9 Sep 2026Nairobi3US$1,500
14 to 16 Sep 2026Durban3R13,000
21 to 23 Sep 2026Johannesburg3R13,000
5 to 7 Oct 2026Mauritius3US$1,500
12 to 14 Oct 2026Dubai3US$1,500
19 to 21 Oct 2026Lagos3US$1,500
26 to 28 Oct 2026Harare3US$1,500
2 to 4 Nov 2026Kampala3US$1,500
9 to 11 Nov 2026Dar es Salaam3US$1,500
16 to 18 Nov 2026Pretoria3R13,000
23 to 25 Nov 2026Cape Town3R13,000
7 to 9 Dec 2026Online3US$900
14 to 16 Dec 2026Mozambique3US$1,500
21 to 23 Dec 2026Cairo3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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