Online retail is booming across African cities, and the last mile is where margins are won or lost. This course covers the operations behind fast, reliable delivery, from order fulfilment and packing to route execution and returns. Delegates learn to design fulfilment flows, manage delivery partners and meet customer expectations despite addressing and traffic challenges.
This course is aimed at e-commerce, fulfilment, logistics and operations managers responsible for online order delivery and customer fulfilment.
| Dates | Venue | Days | Fee | Calendar |
|---|---|---|---|---|
| 17 to 19 Aug 2026 | Harare | 3 | US$1,500 | |
| 24 to 26 Aug 2026 | Kampala | 3 | US$1,500 | |
| 31 Aug to 2 Sep 2026 | Dar es Salaam | 3 | US$1,500 | |
| 7 to 9 Sep 2026 | Pretoria | 3 | R13,000 | |
| 14 to 16 Sep 2026 | Cape Town | 3 | R13,000 | |
| 28 to 30 Sep 2026 | Online | 3 | US$900 | |
| 5 to 7 Oct 2026 | Mozambique | 3 | US$1,500 | |
| 12 to 14 Oct 2026 | Cairo | 3 | US$1,500 | |
| 19 to 21 Oct 2026 | Accra | 3 | US$1,500 | |
| 26 to 28 Oct 2026 | Lusaka | 3 | US$1,500 | |
| 2 to 4 Nov 2026 | Kigali | 3 | US$1,500 | |
| 9 to 11 Nov 2026 | Nairobi | 3 | US$1,500 | |
| 16 to 18 Nov 2026 | Durban | 3 | R13,000 | |
| 23 to 25 Nov 2026 | Johannesburg | 3 | R13,000 | |
| 7 to 9 Dec 2026 | Mauritius | 3 | US$1,500 | |
| 14 to 16 Dec 2026 | Dubai | 3 | US$1,500 | |
| 21 to 23 Dec 2026 | Lagos | 3 | US$1,500 |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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