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Freight Forwarding and Shipping Operations Management

For any organisation moving goods across borders, freight forwarding and shipping operations sit at the crossroads of cost, compliance and reliability. This course takes delegates through the practical mechanics of sea, air and road freight, from booking and consolidation to port and terminal handling, giving importers, exporters and forwarders working through Durban, Cape Town and inland hubs the tools to manage freight with confidence.

What you will be able to do

  • Compare sea, air and road freight options against cost, speed and risk.
  • Manage freight booking, consolidation and container planning.
  • Coordinate port, terminal and inland depot handling of cargo.
  • Interpret shipping documentation and freight cost structures.
  • Manage freight forwarder and carrier relationships and service levels.
  • Handle freight delays, demurrage and cargo claims effectively.

Course outline

  1. 01The Freight Forwarding and Shipping Landscape
  2. 02Sea, Air and Road Freight Modes Compared
  3. 03Freight Booking, Consolidation and Container Planning
  4. 04Port, Terminal and Inland Depot Operations
  5. 05Shipping Documentation and Freight Costing
  6. 06Managing Forwarders, Carriers and Service Levels
  7. 07Handling Delays, Demurrage and Cargo Claims
  8. 08Freight Performance Measurement and Cost Control

Who should attend

This course is designed for freight forwarders, import and export coordinators, shipping clerks, logistics managers and supply chain staff handling international freight.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 21 Aug 2026Dubai5US$1,800
24 to 28 Aug 2026Lagos5US$1,800
31 Aug to 4 Sep 2026Harare5US$1,800
7 to 11 Sep 2026Kampala5US$1,800
14 to 18 Sep 2026Dar es Salaam5US$1,800
21 to 25 Sep 2026Pretoria5R18,000
28 Sep to 2 Oct 2026Cape Town5R18,000
12 to 16 Oct 2026Online5US$900
19 to 23 Oct 2026Mozambique5US$1,800
26 to 30 Oct 2026Cairo5US$1,800
2 to 6 Nov 2026Accra5US$1,800
9 to 13 Nov 2026Lusaka5US$1,800
16 to 20 Nov 2026Kigali5US$1,800
23 to 27 Nov 2026Nairobi5US$1,800
30 Nov to 4 Dec 2026Durban5R18,000
7 to 11 Dec 2026Johannesburg5R18,000
21 to 25 Dec 2026Mauritius5US$1,800

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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