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Finance Shared Services and Global Business Services Setup

Groups with operations spread across several African countries are consolidating transactional finance into shared service centres to cut cost and improve control. This course covers how to design, launch and run a finance shared services function, from process selection to service levels and continuous improvement. Participants learn the practical steps and pitfalls of centralising finance work.

What you will be able to do

  • Explain the shared services model and its benefits for finance.
  • Select which finance processes to centralise and which to keep local.
  • Design the operating model, structure and governance of a centre.
  • Define service levels and measure centre performance.
  • Plan the transition and migration of processes safely.
  • Drive continuous improvement once the centre is live.

Course outline

  1. 01The Shared Services and Global Business Services Model
  2. 02Selecting Processes for Centralisation
  3. 03Designing the Operating Model and Structure
  4. 04Service Level Agreements and Performance Metrics
  5. 05Transition Planning and Process Migration
  6. 06Technology and Automation Enablers
  7. 07Continuous Improvement and Scaling

Who should attend

Finance leaders, shared services managers, financial controllers and transformation staff centralising finance operations.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Cape Town3R13,000
31 Aug to 2 Sep 2026Online3US$900
7 to 9 Sep 2026Mozambique3US$1,500
14 to 16 Sep 2026Cairo3US$1,500
21 to 23 Sep 2026Accra3US$1,500
28 to 30 Sep 2026Lusaka3US$1,500
5 to 7 Oct 2026Kigali3US$1,500
12 to 14 Oct 2026Nairobi3US$1,500
19 to 21 Oct 2026Durban3R13,000
26 to 28 Oct 2026Johannesburg3R13,000
9 to 11 Nov 2026Mauritius3US$1,500
16 to 18 Nov 2026Dubai3US$1,500
23 to 25 Nov 2026Lagos3US$1,500
30 Nov to 2 Dec 2026Harare3US$1,500
7 to 9 Dec 2026Kampala3US$1,500
14 to 16 Dec 2026Dar es Salaam3US$1,500
21 to 23 Dec 2026Pretoria3R13,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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