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Digital Literacy and Essential Skills for the Modern Workforce

As workplaces digitise, employees who lack confidence with everyday digital tools fall behind and slow their teams down. This foundational course builds practical digital skills for staff across all departments, from email and collaboration platforms to safe browsing and file management. It is designed for African workplaces where staff bring a wide range of prior experience.

What you will be able to do

  • Navigate common workplace software for email, documents and collaboration.
  • Organise files and folders using clear naming and storage practices.
  • Communicate effectively through digital channels and virtual meetings.
  • Recognise common online scams and protect personal and work accounts.
  • Search for and evaluate information found online.
  • Adopt simple habits that build lasting confidence with new tools.

Course outline

  1. 01Getting Comfortable with Digital Devices
  2. 02Email and Professional Digital Communication
  3. 03Files, Folders and Cloud Storage
  4. 04Collaboration and Virtual Meetings
  5. 05Staying Safe Online
  6. 06Finding and Judging Information
  7. 07Building Confidence and Good Habits

Who should attend

Frontline, administrative and support staff across any department who want to build confidence with everyday digital tools.

Dates, venues and fees

DatesVenueDaysFeeCalendar
24 to 25 Aug 2026Mauritius2US$1,100
31 Aug to 1 Sep 2026Dubai2US$1,100
7 to 8 Sep 2026Lagos2US$1,100
14 to 15 Sep 2026Harare2US$1,100
21 to 22 Sep 2026Kampala2US$1,100
28 to 29 Sep 2026Dar es Salaam2US$1,100
5 to 6 Oct 2026Pretoria2R10,000
12 to 13 Oct 2026Cape Town2R10,000
26 to 27 Oct 2026Online2US$900
2 to 3 Nov 2026Mozambique2US$1,100
9 to 10 Nov 2026Cairo2US$1,100
16 to 17 Nov 2026Accra2US$1,100
23 to 24 Nov 2026Lusaka2US$1,100
30 Nov to 1 Dec 2026Kigali2US$1,100
7 to 8 Dec 2026Nairobi2US$1,100
14 to 15 Dec 2026Durban2R10,000
21 to 22 Dec 2026Johannesburg2R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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