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Digital Etiquette and Artificial Intelligence Responsibility

Every employee now interacts with digital channels and intelligent tools, often without clear guidance on safe and respectful use. This course builds the everyday habits that protect reputation, data and relationships in a connected workplace. It suits any team seeking a shared standard of responsible conduct online.

What you will be able to do

  • Practise respectful and professional conduct across digital channels
  • Apply safe habits when using intelligent tools at work
  • Protect confidential and personal data in everyday tasks
  • Recognise the limits and risks of automated content and advice
  • Communicate clearly and appropriately in virtual settings
  • Uphold organisational values in online interactions

Course outline

  1. 01Conduct in the connected workplace
  2. 02Responsible use of intelligent tools
  3. 03Protecting data and privacy
  4. 04Judging automated content
  5. 05Virtual communication skills
  6. 06Reputation and trust online
  7. 07Building shared standards

Who should attend

Professionals at all levels who use email, messaging, virtual meetings and intelligent tools in their daily work.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Dubai2US$1,100
24 to 25 Aug 2026Lagos2US$1,100
31 Aug to 1 Sep 2026Harare2US$1,100
7 to 8 Sep 2026Kampala2US$1,100
14 to 15 Sep 2026Dar es Salaam2US$1,100
21 to 22 Sep 2026Pretoria2R10,000
28 to 29 Sep 2026Cape Town2R10,000
12 to 13 Oct 2026Online2US$900
19 to 20 Oct 2026Mozambique2US$1,100
26 to 27 Oct 2026Cairo2US$1,100
2 to 3 Nov 2026Accra2US$1,100
9 to 10 Nov 2026Lusaka2US$1,100
16 to 17 Nov 2026Kigali2US$1,100
23 to 24 Nov 2026Nairobi2US$1,100
30 Nov to 1 Dec 2026Durban2R10,000
7 to 8 Dec 2026Johannesburg2R10,000
21 to 22 Dec 2026Mauritius2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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